FAQ

Frequently Asked Questions

Do you have questions about our perfumes, shipping, or payment? Here you'll find the most important answers about Rare, Vintage & More – your online shop for rare fragrances, vintage perfumes, and exclusive beauty rarities.

We want to offer you a safe and transparent shopping experience. Whether it's about the authenticity of our products, special classic fragrances, secure payment methods, or returns – our FAQs will help you quickly and easily.

If your question is not answered here, you can contact our customer service at any time using the contact form – we will be happy to help you!

Are the perfumes and cosmetic products offered original? ›
Yes, we guarantee 100% authenticity. All products come directly from manufacturers or authorized wholesalers and are inspected and stored with the utmost care.
Are your testers or miniatures in their original packaging? ›
Yes – our testers, miniatures, and travel sizes are also 100% authentic. They often come from official promotional sets or store displays. The packaging for testers may vary (e.g., white box), but the contents are identical to the retail product.
How quickly will my order be shipped? ›
We usually ship your order within 1–2 business days. You will receive a shipping confirmation with tracking information as soon as your package is on its way.
What payment methods are available and is the purchase secure? ›
Yes, your purchase at Rare, Vintage & More is completely secure. All payments are processed via encrypted connections (SSL). You can choose from the following common, secure payment methods: – Credit card (Visa, Mastercard, American Express) – PayPal – Apple Pay – Google Pay – Klarna (invoice & instant bank transfer) Your data is in the best hands with us – we do not store any payment information and rely on trusted payment providers.
How do I find a specific fragrance I'm looking for? ›
Feel free to use our search function or contact us directly. If you're looking for a rare perfume, we'll help you find it – sometimes we still have stock or can put you on hold.
Can I return a fragrance if I don't like it? ›
For hygiene reasons, returns of opened perfumes are unfortunately not possible. You can return unopened products within 14 days. Please note our cancellation policy.

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